Requires your device to have an Internet/data plan and be turned on.There are numerous types of infections that spread via the Internet, but the web is not the only means for distributing malware.įor example, some viruses and worms rely on removable drives to infect new computers, and such an infection is W32.Ramnit. **Norton Cloud Backup features are only available on Windows (excluding Windows 10 in S mode, Windows running on ARM processor). See /virus-protection-promise for complete details. The refund does not apply to any damages incurred as a result of viruses. Any refund will be net of any discounts or refunds received and less any shipping, handling and applicable taxes, except in certain states and countries where shipping, handling and taxes are refundable. If you have a bundle (a qualifying subscription from NortonLifeLock purchased with either another offering from NortonLifeLock, or a third party offering), your refund will be limited to the Manufacturer’s Suggested Retail Price of only your qualifying subscription for the current term, not to exceed the total bundled price paid. If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying subscription. *Virus Protection Promise: To be eligible, you must have a qualifying subscription that is automatically renewing. Important Subscription, Pricing and Offer Details:

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